T’s & C’s

What you can expect from us

  • We work normal office hours  Mon – Fri.
  • All orders will be attended to within 24 hours of receipt – weekends excluded.
  • Typically, you can expect a reply within 8 hours of placing an order during working hours.
  • All back issues and subscription copies are posted via ordinary letter post.
What we expect from you

  • Once we have confirmed your order and requested payment, we will expect to receive payment from you within 48 hours (weekends excluded) of us having sent the notification.  (Credit card payments are processed automatically via Payfast.)
  • Please check your emails regularly once you have placed an order.
  • Should payment not be received, the items ordered will be placed back into stock and your order canceled.